Call us at 808-430-0646 M-Sat 8am-5pm Hawai'i Standard Time


RESERVATIONS - (boxes marked with * are required)

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When you press “SUBMIT” you should receive a message that we’ve received your submission near the top of the page just above this text.  If you do not, check to see if you forgot to fill in a required field and then retry.

PLEASE NOTE: If you’re requesting a reservation for our Lava Bike and Hike Tour or Lava Hike Tour, please be sure you have thoroughly read and understood the tour requirements, viewing conditions and meeting time/location information by clicking here: Lava Hike Tour or  Lava Bike and Hike Tour 

Reservation Confirmations: Shortly after you book your tour online or by telephone, you should receive a reservation confirmation via email. Our office is closed on Sunday, so we will respond to requests received after 5:00 pm Hawai’i time on Saturday when we reopen on Monday. Otherwise, if you do not hear from us within 24 hours, please contact us at or 808-430-0646 from 8am – 5pm, M-Sat Hawai’i Standard Time.

Payment is due at the time of confirmation to hold your reservation and we are unable to hold reservations without payment.

Cancellations and Late Policy: We strongly advise all of our guests to read our cancellation and late policy by clicking HERE. Our tours run rain or shine. We only cancel if conditions are unsafe.

We are unable to issue refunds for missed tours or cancellations less than 48 from your scheduled tour. Cruise ship passengers: If your ship is unable to make it into our port of Hilo we will refund you 100%.

PLEASE NOTE: Departure times for our regular tours vary slightly by date. You will receive an exact departure time with your confirmation. For private tours, you will be able to set the departure time. Contact us for details.

Lunch/Dinner Orders: Please let us know what you would like from our MENU (picnic meal is not included for Lava Hike Tours or Lava Bike and Hike Tours.)

We offer a 10% discount on individual fares for kama’aina with valid Hawai’i ID, Active duty US Military, or working K-12 Teachers with identification. Just ask us how when you make your reservation.

PAYMENT: If you have already received a confirmation email from us, you can proceed to pay HERE

See Lava in Hawaii